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Andrew Owen

Unit 21 Transcription Key

     172.  Reading and Dictation Practice
            Gentlemen: A few days ago we were surprised to receive a letter
            from Mr. R. G. Burns of Cedar Rapids, Iowa, one
            of our more valued clients.  He makes a complaint concerning
            a carload shipment of farming machinery which your
            firm had made to him and which, according to him, was
            badly damaged because of lack of care in packing.

            He further
            states that though he reported the matter to you without delay, he had
            heard nothing from you other than a formal acknowledgement of his
            complaint.  Knowing that you were our agents, he asks that
            we take the matter up with our and help him get
            a credit memo to cover the repairs which he will have to make
            if he retains the machinery.

            Please attend to this
            claim at once, informing Mr. Burns by wire
            that you have started the necessary tracing and will settle the
            matter to his entire satisfaction. Yours truly,

            [155 words]

- Back -

About Gregg Shorthand
Editor's Note
A Talk with the Beginner
The Alphabet
Chapter I
   Unit 1
   Unit 2
   Unit 3
Chapter II
   Unit 4
   Unit 5
   Unit 6
Chapter III
   Unit 7
   Unit 8
   Unit 9
Chapter IV
   Unit 10
   Unit 11
   Unit 12
Chapter V
   Unit 13
   Unit 14
   Unit 15
Chapter VI
   Unit 16
   Unit 17
   Unit 18
Chapter VII
   Unit 19
   Unit 20
   Unit 21
Chapter VIII
   Unit 22
   Unit 23
   Unit 24
Chapter IX
   Unit 25
   Unit 26
   Unit 27
Chapter X
   Unit 28
   Unit 29
   Unit 30
Chapter XI
   Unit 31
   Unit 32
   Unit 33
Chapter XII
   Unit 34
   Unit 35
   Unit 36


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